How can we help?
Email us with what happened and your app version. Include a screenshot if it helps.
Email PersoPot supportsupport@persopot.com · Please don’t send passwords or payment details.
Purchases and subscriptions
In PersoPot, open your profile → Plans & subscription → Restore purchases. Use the PersoPot account that originally owned the purchase.
Manage an Apple subscription in iPhone Settings → your name → Subscriptions. For an Apple refund request, visit Apple’s purchase support.
An outfit didn’t load
Follow the retry option shown in the app. If a retailer link won’t import, try a product photo. For a missing or failed preview, send us the outfit name and when it happened.
Privacy and safety
To request account deletion, open your profile → Delete account. You can also contact us about your data or report unwanted content. Include the relevant outfit, profile or pot link when available.